Module 7:  Observation Skills – What’s Really Going on Here?

Exploring observation in daily life and formal observations in professional life.  Exploring five types of observations – Running Observations, Anecdotal Observations, Checklists, Rating Scales, and Diary Observation Entries.  Evaluating methods of observation.  Examining principles for conducting objective observations.  Examining objective and subjective observations – identifying “red flag” descriptions.  Practicing observational skills.

Modules 8:  Human Relations Skill Development

Identifying critical human relations skills.  Assessing personal human relations skills.  Developing knowledge, strategies, and techniques for improving human relations skills in areas such as:  speaking, listening, cooperating, team building, problem solving, conflict resolution, and more.

Module 9 & 10:  OST as a Family Service

Developing effective strategies and tools for involving parents and families, communicating with parents, keeping parents informed, and creating partnerships with partners.  Exploring the 4 “A’s” of Parent Involvement – Examining ATTITUDES towards parents and how ATTITUDES affect relationships, ASSESSING the needs, interests, and concerns of parents, ACCOMMODATING the needs, interests, and concerns of parents, forming ALLIANCES with parents.  Exploring the “Six Stages of Parenthood” and how OST programs can support parents of school-age children.  Exploring opportunities for helping parents feel welcome and valued, helping parents connect with staff, helping parents network with other families, involving parents in policy-making, keeping parents informed through a variety of methods.

Module 11:  Building Relationships with School Personnel

Communicating effectively with school personnel.  Keeping schools informed about OST goals and services.  Developing partnerships with schools around issues such as transportation, use of space, providing homework help, and other relevant issues.  Becoming a resource to school personnel.

Module 12:  Growing as a Professional in OST Programs

Exploring professional affiliations and organizations, learning opportunities, professional standards of conduct, the OST professional as child advocate.  Developing a professional development plan.  Learning strategies for maintaining a healthy life style and managing stress associated with the field.